Privacy Policy

This Privacy Policy describes how Kaeru Klothing (the "Site", "we", "us", "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from kaeruklothing.com (the "Site"), or otherwise communicate with us (collectively, the "Services"). "You" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or for operational reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date accordingly.

How We Collect and Use Your Personal Information

We collect personal information about you from a variety of sources. How we collect and use your information depends on your interactions with the Services. In addition to specific uses described below, we may use information to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect our rights and the rights of others.

Information We Collect Directly from You

When you directly submit information through our Services, it may include:

  • Basic contact details: name, address, phone number, email
  • Order information: billing/shipping address, payment confirmation
  • Account information: username, password, security questions
  • Shopping behavior: items you view, add to cart, or wishlist
  • Customer support information: messages you submit to us

Providing some information is optional, but not providing it may limit access to certain features of the Services.

Information Collected Automatically (Cookies & Tracking)

We automatically collect certain information about your interactions with the Services ("Usage Data") using cookies, pixels, and similar technologies. This may include:

  • Device and browser information
  • IP address and network details
  • Usage patterns on our Site

For more information about the cookies we use on Shopify, see Shopify Cookies Policy.

Information from Third Parties

We may obtain information about you from third parties, including:

  • Vendors and service providers supporting our Site (e.g., Shopify)
  • Payment processors for order fulfillment
  • Third-party analytics and advertising services

Any information we receive from third parties is treated in accordance with this Privacy Policy. We are not responsible for the accuracy or privacy practices of these third parties.

How We Use Your Personal Information

  • Providing Products and Services: Process orders, manage accounts, arrange shipping, facilitate returns/exchanges, and enable product reviews.
  • Marketing and Advertising: Send promotional communications and display tailored advertising.
  • Security and Fraud Prevention: Detect, investigate, or prevent fraud, illegal activity, or breaches of our Terms of Service.
  • Communications: Provide customer support and improve Services.

How We Disclose Personal Information

We may share your information with:

  • Vendors and service providers performing tasks on our behalf (IT, payment processing, analytics, fulfillment, support)
  • Business and marketing partners to provide services or advertising
  • Affiliates within our corporate group
  • In connection with business transactions or legal obligations
  • With your consent or direction (e.g., social media widgets or product shipping)

User Generated Content

Any content you post publicly, such as reviews, may be accessible to anyone. We cannot ensure privacy or control of such content once shared.

Third-Party Websites and Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these websites. Please review their policies before providing any personal information.

Children's Privacy

Our Services are not intended for children under 16, and we do not knowingly collect personal information from them. If you believe your child has provided us information, please contact us to request deletion.

Security and Retention

While we use reasonable measures to protect your information, no system is completely secure. How long we retain your data depends on business needs, legal obligations, and service provision.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Access: Request details of the personal information we hold
  • Correction: Correct inaccurate information
  • Deletion: Request deletion of your information
  • Portability: Receive your information or transfer it to a third party
  • Opt-out of sale or sharing of personal information and targeted advertising
  • Restrict or withdraw consent where applicable
  • Manage communication preferences (unsubscribe from promotional emails)

To exercise these rights, contact us at: kaeruklothing@gmail.com.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: kaeruklothing@gmail.com
Website: www.kaeruklothing.com